Join @anaggh @jessie_paul @ayoshmita @Geetanjali1708 for tweetchat tomorrow at 3PM on 360° #CX.Signup: https://t.co/K7wGaAIcHe#letstalkcx pic.twitter.com/RGRWgSILMA— Paul Writer (@paulwriter) April 19, 2017
Hey @anaggh @ayoshmita @Geetanjali1708 thanks for joining me for this one today! It's going to be fun. #CX #letstalkcx https://t.co/VtaI6adh5k— Jessie Paul (@jessie_paul) April 20, 2017
Let's talk about whether 360 degree #CX is a mirage or an oasis. starts at 3pm with @anaggh @ayoshmita @Geetanjali1708 #letstalkcx— Jessie Paul (@jessie_paul) April 20, 2017
Friendly folks at #RTCONCLAVE if you liked my talk do join the chat at #letstalkcx now— Jessie Paul (@jessie_paul) April 20, 2017
Hey @anaggh did you ever imagine when you sent me that letter from Bombay Stores that we'd be co-hosting a #letstalkcx chat?— Jessie Paul (@jessie_paul) April 20, 2017
Really excited about the tweetchat on 360 degree customer experience #letstalkcx— Sandeep Madala (@indiebhai) April 20, 2017
@jessie_paul @anaggh @ayoshmita #CX is a indeed an Oasis for 2day's day & age where customer's shopping exp is completely influenced digitally through products reviews &exp— Geetanjali (@Geetanjali1708) April 20, 2017
@Geetanjali1708 @anaggh @ayoshmita I'd argue that it seems like a mirage. I like a brand and then something in the mix changes and the CX goes for a toss. #letstalkcx— Jessie Paul (@jessie_paul) April 20, 2017
@jessie_paul That is due to the brand behavior and lack of consistency more than anything else. #letstalkcx @Geetanjali1708 @ayoshmita— AD (@anaggh) April 20, 2017
@anaggh @jessie_paul @ayoshmita #letstalkcx 360 deg customer exp is imperative.We are not saying here that is there or not there— Geetanjali (@Geetanjali1708) April 20, 2017
@Geetanjali1708 @anaggh @ayoshmita Just a thought. Should we pursue 360 or look at each channel as a different realm with varying expectations? #letstalkcx— Jessie Paul (@jessie_paul) April 20, 2017
@jessie_paul @Geetanjali1708 @anaggh One rule book may not and cannot fit all. So each brand has to make its own roads. #letstalkcx— Ayoshmita Biswas (@ayoshmita) April 20, 2017