Session 4 of HTSAS @IIMAhmedabad : Sahil Barua of @delhivery!
20 Nov, 6:30 pm, PP Gupta Auditorium, IMDC, IIMA. pic.twitter.com/zBnWRCG87X

— HowToStartAStartup (@HTSAS_IIMA) November 19, 2016

Live Tweeting: Sahil Barua at @HTSAS_IIMA !!@CIIEIndia @IIMAhmedabad pic.twitter.com/1vHOTHFHTb

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "5 of us founders had no background in logistics or B2B or anything relevant to Delhivery"@CIIEIndia @IIMAhmedabad

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "In E-comm, the consumer experience was effectively outsourced to Blue Dart or Aramex. Both were terrible."@CIIEIndia @IIMAhmedabad

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "Delhivery was born of 3 things - Cost Sensitive Customers, Cost sensitive Consumers, and need for a payment Gateway"@CIIEIndia

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "Our metrics: Service Precision, Overall Cost efficiency, Step-wise cost efficiency. @Delhivery is 70% lower in cost."@CIIEIndia

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: We deliver about 275,000 to 600,000 orders a day @CIIEIndia #HTSAS

— Isotope (@LemonSaltSoda) November 20, 2016

Delighted to have @sahilbarua of @delhivery deliver a talk on how to start a startup @IIMAhmedabad @CIIEIndia #HTSAS #ecommerce #logistics pic.twitter.com/6b8SYlipMW

— amit karna (@amitkarna) November 20, 2016

Any questions can be taken up.We will reply with Sahil's response to the question. Kindly #HTSAS and post them in this thread. @CIIEIndia

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "We charge every customer our full-potential cost structure, which is less than competitors. So: No price negotiations!"@CIIEIndia

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "We never hired anyone with experience in thelogistics Industry for the first three years."@CIIEIndia @IIMAhmedabad

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "Price and quality are not opposing objectives. Thanks to Volumes and System design, Delhivery is the best and cheapest"@CIIEIndia

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "In B2B, you have the luxury of talking to potential customers, and they largely have similar needs. Not in B2C." @IIMAhmedabad

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "Delhivery grew on a referral system. Now we have become a default in the market."@CIIEIndia @IIMAhmedabad

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "We spent <10Lakhs to set up IT. Technology is not a major portion of starting-up costs today."
.@CIIEIndia .@IIMAhmedabad

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: We learnt that Delivery people do not run away with Cash.They leak inventory! So we audit both daily.@CIIEIndia @IIMAhmedabad

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "10 years from now, we will be the biggest digital delivery platform in India. Not just a big deliverer"
.@CIIEIndia .@IIMAhmedabad

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "Co-found with your friends. When at a low point, your coworkers/drinking buddies give you perspective."@CIIEIndia @IIMAhmedabad

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "Logistics companies don't make more money on COD orders: ~25% extra attempts are required for COD."@CIIEIndia .@IIMAhmedabad

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Sahil: "First 18 months: We started small, gained efficiency at one distribution centre, before going pan-India"
.@CIIEIndia .@IIMAhmedabad

— HowToStartAStartup (@HTSAS_IIMA) November 20, 2016

Uploaded!
Session 4: Sahil Barua of @delhivery on how they are transforming logistics. https://t.co/kditBtkAkI @HTSAS_IIMA @IIMAhmedabad

— HowToStartAStartup (@HTSAS_IIMA) January 13, 2017