It has always been smooth sailing. Thanks to LegalBuddy Akhil Kacholia. He explains everything so well, you feel confident to explain to those who don't know a thing about it.
We filed our first tech. patent in 2009, it was published in an year, but still awaiting examination. So yes its lethargic process, alike government bodies IPRO is same.
But we have had great experience at Delhi IPRO, officers are very friendly.
We filed our patent application by ourselves, we believe that the inventors are the best ppl to understand their technology, other lawful words are just a way to represent the information. You just need to know proper english and give time to understand how to use proper words and Indian patent filing is just like writing an essay.
Later we filed two more such patents and they too are awaiting examination.
The govt. fee is very nominal - in 2009 it was 2500 for individual patents. In 2016 it is 4500 now. Quite affordable for startups and individuals.
Trademarks are relatively quicker, normally you get permission to use your trademark or logo within 15 - 20 days. But something must be done for patents.
Niren Panchal
There are good consiltants who manage this at a fair cost of appx 8k for each category...