There are 2-3 such cases where we had to face customers who were not happy. In one cases customer had complaint of cake and we replaced it next day with another cake. This order was same day delivery and was placed without reading details of baker's availability. Although it was a fresh cake, we replaced it without indulging much in debate.

www.LegalWiz.in thrives to be an extremely customer centric company. We have a 100% satisfaction or refund policy in place to take care of any mistakes from our side. We are proud that we manage refunds rate to a negligible fraction, and have great reviews and repeat orders from our clients. We don't believe in transactional business, it is a lot more that everyone can win through establishing good relationships and ride that Lifetime Value wave!