@bchesky I've thought for a while you guys should buy or partner with a smart lock company to improve the key drop experience.— Ben Gold (@bengold) December 26, 2016
@bengold @bchesky +1. Greater consistency in the transactional and highest-friction parts of a stay would be awesome. Familiarity is safe— Chris Maddern (@chrismaddern) December 26, 2016
@chrismaddern @bchesky definitely a difficult problem to solve though. There are a lot of obstacles that would limit adoption.— Ben Gold (@bengold) December 26, 2016
@bengold @chrismaddern @bchesky smart locks for instant book hosts would help the key situation. Door will be unlocked for booked guest.— Mani Kiran Peddinti (@viswamani) December 26, 2016