"70% of banking customers want to bank through their phone" @Citibank Tony Chew @EmTechAsia pic.twitter.com/Y3Fm0Fsnhn

— EmTech Asia (@EmTechAsia) January 27, 2016

“It’s absurd that we rely on passwords and PINs, and it’s ridiculous we still have SMS OTPs” Citibank head of IS #EmTechAsia

— Digital News Asia (@DNewsAsia) January 27, 2016

Tony Chew of Citibank disappointed that banks don't use biometrics for banking. I wonder why? let me guess. cluelessness? #emtechasia

— harishpillay (@harishpillay) January 27, 2016

@EmTechAsia @Citi security guy says biometrics is the way to go for authentication not SMS OTP. pic.twitter.com/FyJzhwK0Cl

— Lena Goh (@lenagoh) January 27, 2016

Tony Chew making quite wideranging claims of security of biometrics. Too many sweeping statements. Need citation. #emtechasia

— harishpillay (@harishpillay) January 27, 2016

ICYMI - #gorillas have fingerpoints- #biometric #fintech #emtechasia- opportunity to do more for secured transaction pic.twitter.com/qTwBp6qJwv

— vijay (@be_viijay) January 27, 2016

“Our banking apps are all so awful! They lack creativity and imagination” Citibank’s head of IS #EmTechAsia

— Digital News Asia (@DNewsAsia) January 27, 2016

"Banking apps are wll AWEFUL" - Tony Chew. #emtechasia very little applause though.

— harishpillay (@harishpillay) January 27, 2016

You know change is coming when @Citi cyber head calls all Singapore banking apps awful. First step is recognising the problem! #emtechasia

— Oliver Arscott (@OliverArscott) January 27, 2016

Tony Chew reckons mobile banking apps need to level up big time and introduce biometric capabilities.#EmTechAsia pic.twitter.com/FglFOGwGY6

— Science Centre SG (@ScienceCentreSG) January 27, 2016

To put it simply ...#EmTechAsia pic.twitter.com/LFyI33RRG4

— Jacqueline Kelleher (@Jackie_Kelleher) January 27, 2016

@harishpillay Red Hat Atomic to deploy secure containers can change security landscape in fintech. #redhat #EmTechAsia

— harishpillay (@harishpillay) January 27, 2016

“We built a system that is so resilient that we can not protect it anymore” Citibank head of IS #EmTechAsia

— Digital News Asia (@DNewsAsia) January 27, 2016

Citibank's Tony Chew: We've built our systems to be so resilient, we don't know how to shut them down in security breach. #emtechasia

— Eileen Yu (@eileenscyu) January 27, 2016

Tony Chew says "bitcoin could be a ponzi scheme". Really? #emtechasia

— harishpillay (@harishpillay) January 27, 2016

“Bitcoin can be viewed as a ponzi scheme, but that’s my view” Citibank’s head of IS #EmTechAsia

— Digital News Asia (@DNewsAsia) January 27, 2016

“No system is invincible, you can’t see all the vulnerabilities” Citibank’s head of IS #EmTechAsia

— Digital News Asia (@DNewsAsia) January 27, 2016

“Biometric is definitely superior and better than Q&A, ridiculous method, or PINs and passwords or SMS OTPs” Citi’s head of IS #EmTechAsia

— Digital News Asia (@DNewsAsia) January 27, 2016

Tony Chew(leftmost) reiterates biometrics now has maturity, accuracy and security for adoption by banks.#EmTechAsia pic.twitter.com/nFjfrxdElz

— Science Centre SG (@ScienceCentreSG) January 27, 2016

Tony Chew of Citibank:"I would like to say that mobile banking apps in Singapore are awesome, but they are awful." #EmTechAsia

— Sven van de Riet (@svenvanderiet) January 27, 2016