CX/UX Mixer - Optimizing Customer Journeys

3 key contributors on social media

3 threads
7 responses

Contextually curated highlights from 'CX/UX Mixer - Optimizing Customer Journeys' session organized by General Assembly at Collision 8.

More info @ https://generalassemb.ly/education/cxux-mixer-optimizing-customer-journeys/singapore/67877

ps: This content is contextually curated by eChai Singapore team from public posts on social media platforms. You can email us at [email protected], if you have any queries.

Speakers and Moderators

Carrie Liauw

@CarrieLiauw

I curate events @ Tabula Rasa and I have a crush on Elon Musk.

Singapore
tabularasa.com.sg

YuShing

@yushingsit

#Tigerspike Creative thinker | Experience maker | Researcher

Singapore

Albert Camacho

@trebski

Your friendly neighborhood Design Guy.

Singapore

Gabriela Zahoranska

@gabika_z

Marketer Addicted To #Books Tweeting About Ways #Technology Is Improving #Healthcare, #Education & #Life. #AI #BigDat...

Bali, Indonesia
linkedin.com/in/gabrielazah…

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Lightning Talks by Speakers

Too much #personalization leads to homogeneous experiences for users and can generate content fatigue and lack of diversity https://t.co/O8kS85LboK #UX
— Nielsen Norman Group (@NNgroup) January 21, 2019

The ideal case of personalization works on maybe 2 assumptions: (1) We know everything about our uses (2) Our system is very sophisticated in predicting & delivering. Which are too good to be true most of the time. #UX #personalization https://t.co/iBUNwt9caa
— YuShing (@yushingsit) January 22, 2019

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Event Buzz

We are contextually live curating conversations from social media abt 'CX/UX Mixer- Optimizing Customer Journeys' @ Collision8 by @GA_Singapore @ https://t.co/UuFxmH4Hvn

Speakers:@CarrieLiauw @yushingsit @gabika_z @trebski
Brandon#eChaiInSingapore #AllEvents #Infigic #CoRise pic.twitter.com/3kSbassgYD
— eChai Singapore (@eChaiSingapore) January 22, 2019

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